Returns & Refund Policy

Returns Information

If you want to cancel/return your order you must tell us within 30 days (beginning on the day after the day you receive the goods), and you then have 30 days to return the items. Please allow 10 days for returns to be inspected and to show on your statement. Details of returns will show on artemisgaia.com/account.

This does not affect your rights to return faulty goods.

By Couriers

1. Peel off the return label and stick to the outside of your parcel.

2. Detach the completed returns note and enclose it in your parcel with your items.

3. To arrange collection call your local courier, or contact our Customer Service Team.

4. Make sure your courier signs below as proof of your return, keep this until your returned items appear credited on your statement.

5. If you return all of your order and any items are collected by courier a £3.99 collection charge will be applied.